Services

Offered Services and acquired steps of the Epsilon softwares Needs analysis A first meeting with the person in charge of the company is required in order to determine the needs for a management software; A second meeting is required with the people in charge of the departments to target more specific needs. Summary of specification book A summary of specification book is filled out giving the detected needs. Demonstration. Following the approval of the summary of specification, a demonstration of the EPSILON SOFTWARES is scheduled to your offices or ours at your convenience. Discussion and partnership process. Following the preceding discussions, a proposal with several options is proposed. The options in several acquisition of solutions either leasing or buying the softwares, Local Server or Online version and the different options of service contract Contract Signature. At the signature of the contract, a schedule is then proposed to start the integration and installation (if needed) of the softwares. Data transfer. No matter which solution is chosen, a data transfer is performed in the new system. Implementation and training. Same as the data transfer, a training hourly bank is planned in order to cover the complete integration of the system. A training log will be established and become available for your company on our Intranet to follow the evolution of your implementation. Custom-made programming. If there is custom-made development required, we will proceed according to the following steps: Concept analysis Approval of the analysis by a person in charge Custom development Quality Assurance Delivery Follow up after delivery Client service During the integration process, the service remain available but it is strongly recommended to refer to your integrator to ensure a team work. At the official start, your integrator must be available on demand, the client support service than takes over. Online help A vocal online help, in a video form, is available for each field, each screen with the support of a visual demonstration of the functionality.

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ERP

On-Demand or On-Site: How to Choose

More and more small and midsized businesses opt for on-demand software because of the affordability, security, and convenience. But that doesn’t automatically mean on-demand is right for your business. We can help you assess your needs, understand your options, then make the choice that best suits your budget, internal resources, and business model. We’ll even help you bring your on-demand software on site at a later date or vice versa.

  • How to Choose Your Ideal System

    The functionality of Epsilon-Online solutions and their boxed counterparts is virtually identical, so your choice of deployment mode will rely largely on other factors. Some of these factors are covered in the comparison chart below.

    Still, there’s no magic formula that can apply to every business. It’s always a good idea to consult with a specialist. We can match you with a certified EPSILONSYS SOFTWARE .inc business partner who can help you sort through your options and ultimately choose the solution that can help your business be the most efficient, productive, and profitable. Call us today at 514-312-8436.

Epsilon-Online

is ideal for organizations that…

 Epsilon-ERP On-site

is ideal for organizations that…
Do not want to invest or support an IT infrastructure Already have Epsilon-ERP or another ERP solution in house and are considering an upgrade.
Prefer to make one convenient monthly payment covering everything from infrastructure and software support to daily back-ups and software updates. Demand a high-degree of customization, have need for custom programming services, or have an investment in hosting 3rd party software from Epsilon-development partners
Are in growth-mode but still want to match internal costs against fluctuating business conditions. Are well-established and can confidently make a five-year commitment to an ERP software investment
Want to be up and running quickly with minimal implementation time. Are prepared to undergo a 10-12 month implementation process with a value-added solution integrator.
Have multiple sites or many geographic locations but do not want to build or support remote access to existing network. Have multiple sites across geographic locations and have a supporting network infrastructure.
Employ telecommuters. Employ an IT staff who maintain ERP software system.